Smart guest platforms that increase visitor spending
Smart maps for wayfinding, an AI-powered portal for personalized assistance, and marketing automation work together to boost revenue for attractions and hotels.
"It's been incredibly beneficial having real-time updates to bookings, allowing us to better optimize staff scheduling and operations compared to managing reservations on paper. The ability for guests to review details online with Nutmeg helps put them at ease.”
“Nutmeg has significantly improved the efficiency of the HiBus site by eliminating almost all manual operations by staff.”
“It's hard to imagine operating without Nutmeg's web reservation system. By visualizing product data quicker, we are now able to detect changes in sales trends earlier and take action immediately."
Guests expect personalized, seamless experiences
Today's guests expect one connected experience, from planning to arrival and departure. Instead, most attractions and hotels deliver fragmented touchpoints that reduce satisfaction.Nutmeg bridges the gap with three integrated solutions.
Interactive wayfinding beyond navigation
Our smart maps guide guests through indoor and outdoor spaces with real-time location tracking and turn-by-turn directions. But they go further, connecting to an AI-powered guest portal that learns preferences to suggest nearby attractions, dining options, and experiences based on current location and wait times.
AI-powered revenue acceleration
Your guests interact with an AI assistant that answers questions, builds personalized itineraries, and makes real-time recommendations. The portal enables direct actions like mobile food ordering, experience booking, and ticket purchasing while capturing valuable data about guest preferences and behaviors.
Marketing and operations insights
Live heatmaps reveal guest movement patterns while behavioral analytics show how visitors engage with both wayfinding and portal features. Real-time feedback collection enables immediate service recovery, and staff optimization insights help deploy teams where they're needed most for maximum guest satisfaction.
500+ properties choose Nutmeg as their digital partner
From family entertainment centers to destination resorts, properties across Japan, North America, and beyond partner with Nutmeg to transform their guest experiences. Our global team works closely with each client to adapt our solutions—from map design to AI responses to marketing automation—to fit your unique property and guest needs.
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Turn one-time visits into lasting connections
