Boost guest satisfaction & revenue
Our 24/7 AI concierge benefits operations and your bottom line. Reduce front desk workload and automate routine guest inquiries so staff can focus on better guest service.
Smart hotel concierge built for your property
AI provides instant guest support and personalized recommendations while seamlessly integrating with your property management system (PMS) and booking platforms—freeing staff for complex guest needs.
24/7 support
Always-on answers for directions, hours, amenities—reducing staff workload while ensuring guests never wait for the assistance they need.
Stay planning
Curated recommendations based on guest preferences that help them discover amenities they'd miss while driving bookings and upgrades.
Maps for guests that integrate with your tech stack to boost revenue
Real-time location
Guests always know exactly where they are and get turn-by-turn directions to any amenity, reducing frustration and front desk help. Integration with your property management system (PMS) means real-time updates on facility hours, capacity, and availability, so guests receive accurate information.
Location offers
Targeted promotions trigger when guests walk near restaurants, spas, or shops, turning casual exploration into revenue. Offers integrate directly with your booking and POS systems, enabling instant reservations and purchases with real-time revenue tracking. Staff can see which location-based promotions drive high conversion rates to optimize promotional strategies.
Heat map insights
Heat map data reveals exactly where guests form crowds, which pathways they prefer, and how facility usage changes throughout the day—enabling strategic staffing adjustments and space planning decisions. Identify underutilized amenities that need better promotion, discover bottlenecks during peak times, and reallocate resources based on guest behavior.
Multiple venue types,
one platform
A flexible hospitality management system to streamline operations and gain insights
Resorts
No more lost guests wandering huge properties. See exactly where people go and what they skip, then use smart prompts to drive bookings across all your amenities.
Hotels
Turn every guest interaction into revenue data. See which amenities guests actually use, then deliver perfectly-timed offers that boost dining, spa, and upgrade sales.
Outdoor stays
Make outdoor adventures worry-free while maximizing every space. Real-time crowd data shows bottlenecks and hidden gems so you optimize layouts for safety and fun.
"It's been incredibly beneficial having real-time updates to bookings, allowing us to better optimize staff scheduling and operations compared to managing reservations on paper. The ability for guests to review details online with Nutmeg helps put them at ease.”
“Nutmeg has significantly improved the efficiency of the HiBus site by eliminating almost all manual operations by staff.”
“It's hard to imagine operating without Nutmeg's web reservation system. By visualizing product data quicker, we are now able to detect changes in sales trends earlier and take action immediately."
Turn one-time visits into lasting connections
