The inside scoop on hotel & attractions news

Discover how AI guest service lets hotels cut routine labor costs, grow ancillary revenue, and deliver 24/7 personalized recommendations—all without extra staff.

When families would rather skip your mobile food ordering than download another app, you're losing revenue, not just convenience. Discover how browser-based guest experiences are solving app fatigue and transforming venues.

Nutmeg, a leading guest experience platform for the hospitality industry and an Oracle partner, today announced its AI guest solutions are available on Oracle Cloud Marketplace, can be deployed on Oracle Cloud Infrastructure (OCI), and integrates with OPERA Cloud via the Oracle Hospitality Integration Platform (OHIP). Oracle Cloud Marketplace is a centralized repository of enterprise applications offered by Oracle and Oracle partners.

Kualoa Ranch, one of Hawaii's most popular attractions and renowned filming location for blockbuster movies including "Jurassic Park," announced today the launch of its new Smart Map technology in partnership with Nutmeg. The innovative solution is designed to revolutionize the visitor experience across the ranch's 4,000-acre property.

Most guest experience strategies fail because they optimize for amenities rather than the real problems guests face in critical moments—like finding wifi that actually works or navigating complex venues without stress. This guide breaks down the four essential steps hotels and attractions need to create guest experience strategies that drive measurable loyalty and revenue.

Smart maps are transforming static venue navigation into dynamic, AI-powered experiences that adapt to real-time conditions and individual guest preferences. Learn how venues implement smart mapping technology and how to choose solutions.

Learn how Agentic AI empowers hotels & attractions to deliver friction-free guest services—and the security pitfalls to avoid.

Digital wayfinding transforms static navigation into dynamic, personalized guest experiences that boost satisfaction while providing attractions with powerful operational insights and revenue opportunities.

HITEC 2025 proved hotels are ready for guest technology that actually works—no downloads, no friction, just smart maps and AI chat that drive results. The future of hospitality isn't about replacing human connection, it's about creating more space for it.

AI-powered visitor intelligence is revolutionizing attractions by turning staff into experience wizards who can anticipate guest needs before they're even expressed. The secret isn't replacing human connection—it's supercharging it with real-time data that transforms ordinary visits into magical, personalized experiences.

Research proves that just a 1% increase in guest dwell time drives a 1.3% boost in revenue—yet most attractions are missing this massive opportunity hiding in plain sight. The secret isn't getting more visitors through your doors, it's keeping them engaged longer with smart solutions that turn every extra minute into profit.

Disney's legendary customer service principles aren't outdated in the AI age—they're supercharged by technology that can anticipate guest needs and create "practical magic" at unprecedented scale. The secret is using AI not to replace human connection, but to free your staff from routine tasks so they can focus on creating the emotional moments that turn visitors into lifelong fans.