Takashi Nakaguchi
Co-founder, CEO
About Nutmeg
Everything we build
starts with the guest.
We help hotels, attractions, and tour operators turn every visit into a personalized, revenue-driving experience — with AI that takes the routine so your people can do what only people can.
Why we exist
Hospitality is human — the routine shouldn't bury it.
Guests remember how your people made them feel. Yet those same people spend their days on repetitive questions, message queues, and after-hours requests — the routine that pulls them away from hosting. The industry's instinct is to cut staff to cope. We think that's the wrong instinct.
Nutmeg is named after a spice, and that's the whole idea: a spice doesn't replace the ingredients — it brings out their best. AI is the seasoning; your people are the dish. Our AI takes the routine so your team is free to do the part that only people can — make guests feel genuinely looked after.
The secret ingredient behind an outstanding guest experience.
The people
Your partners in guest experience transformation
We're hospitality and technology experts dedicated to connecting operators with their guests through smart solutions that create memorable experiences while driving engagement, insights, and revenue growth.
Andrew Spencer
Co-founder, CTO
Jean Camille
Head of Sales, Hotels & Resorts
Executive, Attractions
Where we are
One company, across North America and APAC
Teams across North America and APAC mean multilingual AI and support that spans time zones.
San Francisco, CA
Headquarters
Honolulu, HI
Hawaii office
Tokyo, JP
NutmegLabs Japan
Security & Trust
SOC 2 audited.
Nutmeg is a proud member of
Turn one-time visits into lasting connections
See what your team could do with the routine off their plate.
Get a demo